Impact of coronavirus measures

Please note, the number to contact the commercial waste team has changed to 020 7364 4933

We understand the impact that the Coronavirus (COVID-19) pandemic is having on both residents and businesses alike. Measures put into places to protect public health will continue to impact on businesses across the borough for some time to come.

As a council we will do all we can to protect the businesses of Tower Hamlets through this difficult time. Should your business find itself in financial difficulties at this time, please contact us to discuss options that may be available to you including a suspension of commercial waste charges for those businesses forced to suspend trading.

See more information on coronavirus measures in the borough and support for businesses.

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Existing customers

Ordering a new service

You can order a new service, including pre-paid sacks, by contacting us online. Once your order is completed, your products will be delivered within 48 hours, Monday to Friday (excluding Bank Holidays).

Order a new service 


Contact us

Tel: 020 7364 4933