Impact of coronavirus measures

Please note, the number to contact the commercial waste team has changed to 020 7364 4933

We understand the impact that the Coronavirus (COVID-19) pandemic is having on both residents and businesses alike. Measures put into places to protect public health will continue to impact on businesses across the borough for some time to come.

As a council we will do all we can to protect the businesses of Tower Hamlets through this difficult time. Should your business find itself in financial difficulties at this time, please contact us to discuss options that may be available to you including a suspension of commercial waste charges for those businesses forced to suspend trading.

See more information on coronavirus measures in the borough and support for businesses.

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New customers

Interested in using our service?

We offer a mixture of scheduled bins and sacks collections, as well as pre-paid sacks, so you can choose the option that best serves the needs of your business.

You can have your business waste collected as often as you need, and the service is charged by the container. Prices for recycling containers are significantly discounted – why not start separating recyclable material and reduce the cost of your waste? The cost for all bins and sacks is included within our prices.

The pre-paid products comprise of red sacks for general waste (in rolls of 50), clear and red sacks for mixed recycling (in packs of 26), and stickers for bundled cardboard (in packs of 26).

You can recycle all of the following materials mixed together: 

  • Mixed glass bottles and jars
  • Food and drink cans
  • Plastic containers including plastic bottles, plastic pots and tubs, margarine containers, ice cream tubs and yoghurt pots
  • Mixed card
  • Mixed paper
  • Food and drink cartons
  • Aerosols
  • Telephone directories

You can have your waste and recycling collected as frequently as you need, and the service is charged 'by the container'.

You must always use special trade recycling or waste sacks or bin.  You should never use household sacks or bins to dispose of trade waste as this is illegal and could result in you being issued with a penalty.

Contact us

Fill out our form and one our team will contact you to discuss your business needs.

Ask about commercial waste services



Tel: 020 7364 4933