Contact Centre closed

The contact centre will be closed for staff training on Tuesday 14 October from 9am to 1:30pm.

We apologise for any inconveniance this will cause.

You can still contact us online.

Check your benefits on-line

See your current Housing Benefit and Council Tax reduction entitlement. This means residents can manage their benefits online - quickly, securely, and conveniently.

By going digital, we can improve the efficiency of our service but also supporting our wider sustainability and environmental goals. Less paper, faster service, smarter delivery.

  • View the status of your claim
  • View your next HB payment and payment date
  • View your Council Tax account number
  • View the financial details used in your benefit calculation
  • View your weekly entitlements for the past year
  • View your Housing Benefit payments for the past year
  • View your entitlement letters for the past year
  • Print out your letters, entitlement, and payment details