Service disruption

Our waste service is under pressure with collections affected due to Covid-related sickness and the HGV driver shortage. Crews are doing everything possible to catch up and we are employing extra  staff where available  to help cover.

We are very sorry if you’ve been affected and rest assured we will get to you. If an issue continues for several days you can report it.

Thank you for your patience.

 

Garden waste

If you live in a house or converted flat with a garden, we can give you a green reusable bag and collect garden waste every week.

Unfortunately, at the moment, we do not provide a collection service to ground floor properties in blocks of flats.

Garden waste will only be collected in the council's reusable bags. A max of two bags can be given to each household and left out for collection each week. 

Where possible, please home compost your garden waste. You can get a low cost compost bin from the council and Recycle Now have published some useful advice on home composting.

You can put this into your reusable bag:

garden_recycling_large

We cannot take:

  • stones, soil bricks or rubble
  • Japanese knotweed
  • household or kitchen waste
  • plastics and metals
  • dog or cat waste
  • any other rubbish

Request a garden waste bag

Collection days

You can enter your postcode to check your waste and recycling days.

What happens to the waste?

Your garden waste is taken to a local composting site. Millions of tiny microbes break down the garden waste. This heats it up and turns it into compost. After around three months the composting process is complete.

Other ways of disposing of your garden waste

You can also get a low cost compost bin from the council or drop off your garden waste at The Reuse and Recycling Centre.

Have we missed you?

If we have, please complete our missed collection form after 3pm.