Covid-related service disruption

Waste collections may be delayed as regular staff are absent due to illness and/or self-isolation.

Agency staff are in place to provide the usual service. But there may still be delays to your normal collection day and time.

Sorry for any inconvenience.

Garden waste

If you live in a house or converted flat and have a garden we can provide you with a green reusable bag and collect garden waste from your home every week

Unfortunately, at the moment, we do not provide a collection service to ground floor properties in blocks of flats.

Garden waste will only be collected in reusable bags supplied by the council. A maximum of two bags can be supplied to each household and left out for collection each week. 

Where possible, please home compost your garden waste. You can get a low cost compost bin from the council and Recycle Now have published some advice on home composting which we hope will be useful. 

Your garden waste is taken to a local composting site. Millions of tiny microbes break down the garden waste, heating it up in the process and turning it into compost. After around three months the composting process is complete.

You can put the following into your green bag

garden_recycling_large

Unfortunately we cannot take the following:

  • Stones, soil bricks or rubble
  • Japanese knotweed 
  • Household or kitchen waste
  • Plastics and metals
  • Dog or cat waste 
  • Any other rubbish

Your collection service

The option to order green bags online is currently unavailable. We are working to get this running again as soon as possible. We apologise for any inconvenience.

If you need more bags please email web.team@towerhamlets.gov.uk with your address and details of what you need.


 

To find out your collection day please see collection day on the schedule. Please check to make sure organic waste is listed for your address.

Please make sure that your garden waste bag is out by 7am and is clearly visible to the collection crews from the road.

Other ways of disposing of your garden waste

You can also get a low cost compost bin from the council or drop off your garden waste at The Reuse and Recycling Centre.

Have we missed you?

If we have, please complete our missed collection form after 3pm.