Tenants' Voice
Help shape the future of housing services in Tower Hamlets.
The Tenants’ Voice is a committee of tenants and leaseholders who meet bi- monthly to hold the council’s housing management service to account.
The group sits at the higher strategic end of tenant and leaseholder involvement; members regularly invite service heads to tell them about the improvement measures they are putting in place. This can include improving how we manage repairs and call handling, enhancing communication with residents, and making your estate safer and cleaner.
Members are also given updates on the council’s performance against the government’s key performance indicators and complaints performance data.
The purpose of the Tenants’ Voice is to make an impact by putting forward recommendations during business meetings, co-designing services through task and finish groups, and carrying out in-depth reviews through dedicated scrutiny sessions.
The group consists of 11 members in total made up of three leaseholders and eight tenants.
Recruiting new members
We are currently (June 2025) recruiting 3 tenants and 1 tenant of a leaseholder to join the Tenants’ Voice group.
You are not eligible to apply if you are:
- Members of any other formal body or committee within the council’s governance structure
- Members of any formal body within the council’s tenant and leaseholder engagement structure
- Elected Members
- Anyone holding a formal role (Chair; Vice Chair. Secretary; Treasurer) within a Tower Hamlets Tenants’ and Residents’ Association
Supporting documents
If you would like to speak to a staff about the role or want to submit your application, please email housinginvolvement@towerhamlets.gov.uk.
The deadline is Monday 18 August 2025.
Tenants' Voice meetings
Wednesday 9 April 2025, 6 to 8pm (Hybrid meeting)
Thursday 23 January 2025, 6 to 8pm (Hybrid meeting)
Tuesday 7 May 2024, 6 to 8pm (Hybrid meeting)
Wednesday 31 July 2024, 6 to 8pm (Hybrid meeting)
Wednesday 25 September 2024, 6 to 8pm (Hybrid meeting)
Wednesday 11 December 2024 (Hybrid meeting)
Useful resources
If you would more information about Tenants' Voice or to get involved, please contact the Regulatory Assurance Team at housinginvolvement@towerhamlets.gov.uk.